The files in the drive is important, do you know how to get the data back before I repair it.' Data loss problems are common in our daily life, find a suitable method to recover the data is very necessary for you. Many users asked me about the same problem: 'My Macbook can recognize my WD MY Passport, but when I want to open it and find some files, the system shows that the drive is unreadable. Some of the hard drive manufacturers market a 'Mac version' of their PC drive, but it costs a little more. A WD 500 GB drive is often sale-priced at $60.
The easiest solution would be to purchase another WD Passport drive for use with your Mac and format it accordingly. Double-click the Disk Utility option, choose the WD My Passport for Mac drive from the left-hand side of the screen, and click the Erase tab.
On your Mac computer, click the Finder icon and select the Applications option followed by the Utilities option. To use this drive with macOS X, you have to format it.